Benjamin Franklin ... The Punctual Plumber Benjamin Franklin Plumbing is the nation's first plumbing service company to promise perfect punctuality. Your time is valuable and we know it. That's why, "If there's any delay, it's you we pay." If we're late for your service appointment, you'll get paid $5.00 per minute.* How can we promise such punctuality? It's because of our people, our culture, and our technology. Using the latest software, our customer service staff promptly schedules and routes your call. Then a skilled plumber arrives at your home driving a fully stocked truck. It all adds up to on-time service -- perfect punctuality -- for every customer, every time. No surprise that Benjamin Franklin Plumbing is the fastest growing plumbing franchise in the country now serving millions of homeowners coast to coast.